Mediation is a voluntary and confidential process whereby a trained neutral facilitator (mediator) enables parties in a dispute to find their own way forward that is considerate of the positions, needs and interests of all parties.
Yes. Research is showing that mediation is the most successful of the conflict resolution processes and has a success rate of over 80% either at, or shortly after, the mediation.
The Mediator manages the mediator process, and is an expert in encouraging positive communication between the parties so that they can arrive at their own resolution. In a nutshell, the role of the mediator can be set out as follows:
Please see www.themii.ie The Mediator’s Institute of Ireland was formed specifically to pursue excellence in the practice of mediation, and now sets the standard for professional mediators in Ireland. Their website is very comprehensive, and sets out an introduction to the mediation process, as well as addressing frequently asked questions. Further, you can use the ‘find a mediator’ facility to ensure that you choose the right mediator for you.